Police Ombudsman

The Western Cape Police Ombudsman seeks to enhance the effectiveness and efficiency of the police services and to improve relations between the police and the communities by investigating complaints of police inefficiency and / or a breakdown of relations between the police and any community.

The below booklet, prepared by the Western Cape Police Ombudsman (WCPO) and the African Policing Civilian Oversight Forum (APCOF), is about police oversight in South Africa. It explains the role of the Western Cape Police Ombudsman in dealing with complaints about service delivery from the South African Police Service (SAPS) in the Western Cape and the Cape Town Metro Police Department (CTMPD).

The booklet explains the important role that oversight organisations like the Western Cape Police Ombudsman play to ensure that the police perform their duties in a lawful and professional manner. It also provides information about how to use the office of the Western Cape Police Ombudsman to make a complaint against the Police Service or the Metro Police.

For more information about the Western Cape Police Ombudsman

Website: www.westerncape.gov.za/police-ombudsman

Tel: 021 483 0669

Fax: 021 483 0660

301245_APCOF WC Ombuds WEB.pdf